UPDATED Statement on COVID-19
Whilst we strive to run our operations as normal, the safety of our staff and clients is our top priority and at the heart of every decision, we make. Over the past 51 years, the business has faced many challenges and we have constantly evolved our working patterns, but never on such a scale as has occurred since the start of the pandemic.
We’re pleased to announce the launch of a new scheme in partnership with NHS Test and Trace: We Offer Testing To Our Staff. This scheme shows our employees and customers that we are dedicated to regular workplace testing.

When entering the office, strict social distancing measures are in place, we have modified the office to avoid face-to-face contact, installed additional dividers and screens as well as providing cleaning products and sanitisers easily accessible to everyone.
In line with the Government guidance, for a large part of 2020 and the first four months, of 2021 Fraser and Fraser took the decision that face-to-face meetings were not allowed under the COVID laws, we remain disappointed that certain other high-profile competitors didn’t read the rules as we and others did. It has always been our belief that safety must come first even if it is detrimental to the business. From mid-April 2021 Fraser and Fraser have allowed some staff to make contact with clients and potential clients in their own homes. These meetings are all conducted following strict guidance; individual risk assessments are conducted and recorded before all meetings, and all of our traveling staff have been provided with Government issued testing kits to allow them to test daily before any contact with members of the public and Face masks are to be worn at all times when in a meeting. Importantly it is vital that both parties of a potential meeting are happy with the arrangements and feel safe.
Fraser and Fraser have continued our work throughout the pandemic and are looking forward to the easing of restrictions as infection rates fall and as the distribution of COVID vaccinations increases. We will continue to follow Government guidelines to keep the welfare of our staff, clients and contacts secure so that our work distributing the funds to which our clients are entitled can continue.
At this time our thoughts are with all those who haven’t been so fortunate in this global crisis.